Sports / Live
qq998 collects only the account and transaction data needed to run your wallet, verify your identity and route payments through Nagad, Rocket and Bank Transfer. Access to and use of this platform depends on your local law and eligible regions — this policy tells you exactly what we hold, why we hold it, and how you can act on it.
When you open an account with us, we collect the information you provide during registration — name, contact details and payment identifiers such as your Nagad mobile number, Rocket account reference or Bank Transfer details. We also collect transaction records generated when you deposit or withdraw through these channels. Device and session data — browser type, IP address, and session timestamps — are logged automatically to maintain account security and detect irregular access patterns. We do not sell your personal information to third parties. Data shared with payment processors, including Nagad and Rocket, is limited to what those processors require to complete a transaction and is governed by their own policies. We retain account records for as long as your account remains active or as required by applicable law in eligible regions. Where local law in Bangladesh sets specific retention or handling requirements, those rules take precedence over our internal defaults. You may request a copy of the data we hold on your account by contacting our support team through the published route shown in the support section of this page. Changes to this policy are posted here; continued use of the platform after a posted change indicates your acknowledgment of the updated terms.
This policy covers data we process directly through qq998 — your account, your wallet activity and your session behaviour on this platform. It does not extend to third-party services you connect to from our pages. Understanding the boundary helps you know which organisation to contact when a data question arises.
Any data you enter during registration, login or account settings — including contact details and identity verification fields — falls inside this policy. We control that data and you can request corrections through our support channel.
Deposit and withdrawal records linked to Nagad, Rocket or Bank Transfer are covered here. The payment processor also holds its own copy of transaction data under its own privacy terms — we do not control that copy.
Session timestamps, device type and browsing behaviour recorded while you navigate the platform are within our scope. We use this data for security checks and to maintain a stable account session, not for advertising profiling.
Links to external pages, game studio interfaces served inside the lobby, and any external wallet app you use to initiate a Nagad or Rocket transfer are governed by those providers' own policies. We are not responsible for how they handle your data.
You have concrete steps available to manage the personal information we hold. Start by logging into your account and opening the profile section — most basic details like your contact number or linked Nagad reference can be reviewed there directly. If something looks incorrect or out of date, edit the field and save; changes apply immediately to your account record. For data you cannot update through the account interface — such as identity verification documents or transaction history — submit a written request through our support channel and we will confirm what records exist and what can be amended. If you have a question about how a specific piece of data is used, our support team can walk you through the relevant part of this policy. You may also ask us to close your account, at which point we will retain only the records we are required to keep under applicable law. All these actions are available regardless of which payment method — Nagad, Rocket or Bank Transfer — you have used with us.
Log in and go to your account profile to see the contact and payment details currently associated with your account.
Edit fields directly in the account settings page. For verification documents or transaction history, contact support with a written request.
Our support team can explain how a specific data point is collected, stored or shared. Use the contact route shown in the support section below.
Submit a closure request through support. We will deactivate your account and retain only the records mandated by applicable law in your eligible region.
If you have a question about this policy, need to correct a record or want to understand what data we hold, reach out through the routes we have published on this platform. We do not publish support hours we cannot verify — check the live chat or email channel for current response availability.
Open the chat widget from any page on qq998. State that your query is a privacy or data request so the agent can route it to the right team without delay.
Send your privacy request to the support email address listed in the contact section of this site. Include your registered account number and a brief description of the data in question.
The account help section within your signed-in dashboard contains links to policy documents and a request form for data corrections. Use this route for straightforward record updates.
We apply standard technical measures to protect data stored in your account — including encrypted connections when you log in, access controls that limit which internal processes can read personal records, and session tokens that expire after inactivity. Cookies and similar session identifiers are used to keep you logged in across pages and to distinguish your session from others on the same device. You can manage cookie preferences through your browser settings; blocking certain cookies may affect how parts of the platform load. Retention periods follow applicable law in eligible regions, including any Bangladesh-specific rules that apply to financial transaction records. When those rules change, we update this policy and notify account holders through the platform.
Login and account pages are served over encrypted connections. Your Nagad, Rocket and Bank Transfer references are not stored in plain text and are accessed only by the payment processing flow.
Session cookies keep your account active while you navigate. You can review and adjust cookie permissions in your browser settings at any time; some features may behave differently if session cookies are blocked.
We keep account and transaction data for as long as your account is active or as required by law. Once an account is closed, we delete data that we are not legally obliged to retain.
When we update this policy, the revised version is posted on this page with a note of what changed. Continuing to use the platform after a posted update indicates you have seen the revised terms.
These questions come up frequently from account holders who want to understand what data qq998 holds and how to manage it. If your question is not here, contact us through the support routes listed above.
We collect the details you enter during registration — name, contact number, and payment references such as your Nagad mobile number or Rocket account. We also log the device and IP address used at login for account security purposes. We collect only what is needed to operate your account.
Payment identifiers are passed to the relevant processor — Nagad or Rocket — solely to complete your transaction. We do not sell or share this data for marketing. Each processor operates under its own privacy terms, which apply to the data they hold on their side.
We retain records while your account is active and for however long applicable law in eligible regions requires after closure. Bangladesh financial record rules may set a minimum retention period for transaction data. Records beyond any legal minimum are deleted after account closure.
Log in and go to your account profile page to edit contact details directly. For identity documents or transaction history that you cannot change in the interface, send a written request through live chat or the support email address published on this site.
Yes. Contact our support team through live chat or email and state that you are requesting a copy of your personal data. Confirm your registered account number so we can locate your records. We will respond through the published support channel.
We use session cookies to keep you logged in and to distinguish your session from others on the same device. You can block or delete cookies through your browser settings. Note that disabling session cookies may cause parts of the account interface to stop working as expected.